Function: Comprehensively upgraded to provide you with a more efficient service experience

In order to further optimize our service platform, we are proud to introduce a series of new features designed to enhance user experience and manage staff efficiency. Below are the key features of this upgrade, covering a wide range of areas such as data management, service processes, and customer relations.

Overview of data

1. New business city user voting functionVisualize the attention, popularity and influence of each business city to promote the business.
2. Visualizing the Big Picture of DataAgents can view their technicians' service hours, online hours, performance, points, clock increase rate, refund rate, number of refunds, and total orders in real time, which facilitates investment promotion and business decisions.

service management

3. Optimization of material cost calculation rulesThe technician's commission will be calculated before the deduction of material costs to ensure transparency of earnings.
4. Second method of calculating the cost of new materialsThe same rules apply in different contexts and are easy to administer.
5. Separate commission rate for techniciansThe platform can set a fixed commission percentage for specific technicians, while agent settings are subject to review by the platform.
6. Diversified commission rate settingsEach channel operator can set their own rebate percentage according to their needs.
7. Withdrawal Request Record Time ScreeningNew time filtering function for cash withdrawal request records in the management background to improve the efficiency of background management.
8. Mobile Order Detail EnhancementNew service countdown function is added to facilitate users to know the progress of orders in real time.

Multi-industry service support

9. Text modification function for servicesThe modification can support door-to-door services in multiple industries, such as nail care, door-to-door repair, etc., which enhances the applicability of the system.
10. Newly upgraded UI design for talent entry and investment joiningEnhanced user experience with a more aesthetically pleasing and user-friendly interface.

New Roles and Features

11. Technician Broker FunctionUsers can invite technicians, who earn commissions for generating orders, broadening the profit-making channels.
12. Add Salesperson RoleSet up exclusively for ground movers to help platforms or agents develop offline channels.
13. Store Management OptimizationNew store categorization function is added to facilitate the display of different types of stores.
14. Client Management InnovationNew membership levels, rights and settings, combined with different levels of consumption policy, to attract more users to enhance store revenue. Level membership supports automatic upgrade, which enhances user stickiness and reduces churn rate.

Split Ledger & DIY Setup

15. debit systemPrivate sub-accounts do not need to be audited, while business accounts need to add information for three-way auditing to ensure the safety of the funds.
16. DIY page setup functionUsers are free to layout, choose a link page or modify the bottom menu to be more personalized.

User Experience Enhancement

17. Technician display and page layoutThe technician's display page has a new layout and a more innovative style.
18. Virtual Number Setting OptimizationThe virtual number docking of the cloud letter system has been optimized to improve the stability of the system.
19. Real-time user location functionA new real-time positioning function has been added in order to improve the positioning accuracy between the user and the technician.
20. Service process recording functionRecordings can be used to check the professionalism of the technician and ensure the quality of the service, thus better protecting the rights of the user.

Notification and contract management

21. SMS notification enhancementNew SMS CAPTCHA templates and ways to bind cell phone numbers have been added to make the user experience smoother.
22. Enhancement of public number functionAuto-reply after following the public number to enhance the user interaction experience.
23. Electronic contract setupThe real-name authentication feature makes online cooperation agreements more secure and convenient.

Optimization and System Settings

24. Management back-office optimizationIncluding the problem solving of salesman belonging to the platform, function location interchange, technician switching entrance optimization, etc., to comprehensively improve the management efficiency.
25. Material Mall FunctionSupports product categorization and management to facilitate business operations.
26. Map Guide FunctionProvides a map display of total platform sales, demographics and revenue data for an in-depth view of the business.
27. New technician statistics function in the backgroundIncludes technician profiles, statistics and regional distribution for at-a-glance data presentation.
28. New map finder function in the frontendAllows users to pinpoint technicians in their area.
29. HomeTechnician RecommendationsEnhance the user's convenience of choice and recommend excellent technicians.

Service and Marketing Management

30. Service Management EnhancementNew service categorization, plus clock service functions, and enhanced service review and settings.
31. Enhanced Technician Management FunctionsEnhance management flexibility and efficiency with the addition of a new technician on-boarding switch and homepage recommendations.
32. New article management function for marketing managementStrengthen content marketing to improve the attractiveness of the platform.
33. Salesman and channel management optimizationImprove the businessman audit, data, and setup functions to enhance the transparency of the business.
34. Distribution Partner Management OptimizationNew enhancements to application review and data management functions.
35. Dynamic management for overall improvementAdd dynamic management and comment management, optimize user feedback system.
36. Rights Management System EnhancementFine-grained management of mobile and back-office permissions to ensure security and flexibility.
37. Stores and agents associated managementFurther simplifies store management and facilitates interfacing with agents.
38. Electronic Contracts and Recording FunctionalityFacilitates the signing of cooperation agreements with incoming physical therapists to ensure smooth cooperation.
39. Feedback ChannelsProvide problem feedback and bad review complaint mechanism to respond to user concerns in a timely manner.
40. Industry Service Personnel Name Switch FunctionAdd e.g. technician, beautician, physiotherapist name switches to adapt to different service industries.

Environmental description

• Our platform relies on ThinkPHP framework, the front-end is developed by uni-app, adapted to multiple ends (small program, public H5, APP).
• Environment configuration for Nginx1.22.1, MySQL5.6, PHP7.2, Redis extensions, special reminder to use MySQL5.6 to avoid compatibility issues.
• Supports multiple access methods and provides detailed tutorials and functional documentation.
• WeChat-based service development requires filing, configuration of domain name, authentication of service number and WeChat payment to ensure compliant operation.
• Special emphasis is placed on the recruitment of professionals, commission settlement, and order-taking functions to help users fully experience the selection of service items and the selection of the scope of services.